Operating model

The operating model is another key concept within the overall business architecture, reflecting how the enterprise operates to source the necessary inputs and transform and deliver its products to its target customer segment(s).

Key components of an operating model include:

  • Organisation structure
  • Core value chains
  • Core business capabilities
  • Strategic business capabilities
  • Enabling business capabilities
  • Performance and financial model

There are a number of sources of information in relation to operating models, including:

More information about my understanding, articulation and practices relating to operating models can be found at:



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